Delivery Information
All products at Eco Earth Market are shipped by us from the United Kingdom. We always use plastic-free, recyclable and compostable packaging.
We offer domestic deliveries within the UK and we also deliver internationally to over 35 countries. The delivery service and offer available to you at checkout, is determined by the value and destination of your order.
All orders are shipped using a tracked service and you can find information on our rates, offers and services below.
FULLY TRACKED & PLASTIC-FREE DELIVERY
Our Delivery Regions
UK Domestic
Where do we deliver within the United Kingdom?
We deliver to mainland United Kingdom and Northern Ireland, as well as the Channel Islands, Isle of Man, Isle of Wight and the Hebrides.
Free delivery on orders over £30
Delivery Service: Royal Mail 48 Tracked
Processing Time: 1-2 Days
Delivery Time: 1-2 Days
Price: £3.75
Europe International
Where do we deliver within Europe?
In Europe, we deliver to Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France*, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Georgia, Gibraltar, Greenland, Guernsey, Isle of Man, Jersey and Türkiye.
*Orders to France can only be shipped to the mainland with zip codes that start with 01 to 95. We cannot deliver orders to overseas territories including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre, Miquelon and Mayotte.
Free delivery on orders over £125
Delivery Service: UPS OR Fedex International DDP (Delivery Duty Paid)
Processing Time: 1-2 Days
Delivery Time: 5-8 Days
Price: £14.99
Asia International
Where do we deliver within Asia?
In Asia, we deliver to China, Hong Kong, Japan, Malaysia, Singapore, South Korea, Thailand, United Arab Emirates and Vietnam.
Free delivery on orders over £250
Delivery Service: UPS OR Fedex International DDP (Delivery Duty Paid)
Processing Time: 1-2 Days
Delivery Time: 5-10 Days
Price: £29.99
America & Australasia International
Where do we deliver within the Americas & Australasia?
We deliver to all 50 US States, Australia, Canada, and New Zealand.
Currently, we do not offer delivery to South America, or overseas territories in these regions.
Free delivery on orders over £250
Delivery Service: UPS OR Fedex International DDP (Delivery Duty Paid)
Processing Time: 1-2 Days
Delivery Time: 5-10 Days
Price: £29.99
Customs Information For Orders Delivered Outside The United Kingdom
To remove barriers and reduce unexpected customs charges we are now using either UPS or Fedex International DDP (Delivery Duty Paid) to send all international orders outside the UK.
For international orders, we will display and charge for duties and taxes at checkout.
These duties and taxes will be paid to the courier prior to delivery to avoid delays and any unexpected charges. Delivery Duty Paid is designed to increase transparency so that you do not have to pay more to clear customs.
Please note that although we will pay your duties and import tax, the courier may charge a handling fee depending on your location. We do not accept liability for any handling or processing charges.
Tracking Information
Tracking information will be sent to you once the order has been processed and accepted by the courier for dispatch. This is usually within 24 hours from placing an order.
If you have not already done so, you can register for an account here. If you use the same email from your order, you will be able to view details about your past and present orders.