Our ethos is all about doing better by the environment and ensuring our products and service are as eco-friendly and ethical as possible. That is why we never use plastic in our packaging.

You will always know which items are recycled, and can also be recycled again, or which items are biodegradable and compostable.

Many of our products are plant-based and suitable for vegans.

We also work towards maintaining sustainability by ethically sourcing the goodies you love. We care about the planet and all wildlife on earth, including you.

That is why we created this ethos, so you can shop at our market with complete ease and transparency, whilst we all work towards creating our very own Eco Earth.

Give back when you shop and plant one tree when you place an order at our market.

It is very important that we protect the Earth's Forests.

They not only provide important habitats for species, but they also help to regulate our climate and store harmful carbon dioxide from the atmosphere.

The planet is currently experiencing its sixth mass extinction event in its 4.5 billion year history.

We must work together in every way possible to protect our planet, so that is why we have teamed up with One Tree Planted to plant a tree on every order.

For 2021, we are planting trees in Uganda to provide vital habitats for the chimpanzees. We are doing this project with One Tree Planted, and the Jane Goodall Institute.

We operate a simple order tracking and returns service. 

You can track your order at anytime using our tracking page, click Track My Order to begin tracking.

Please note that tracking information is only made available after the order has been processed and shipped. 

You can request a return of an item through our returns page, click Return My Order to begin your return.

We also suggest you read our full Refund & Returns policy before you request your return.

If you have any questions about your order, you can contact the following email address;

orders@ecoearthmarket.com